ACCURATE RESULTS, FAST
At PGL + PCL, we put our patients first. We work with your healthcare provider to give you access to cutting-edge diagnostic testing. Our industry-leading response times typically get results back to your doctor the next business day so that you can make informed treatment decisions.
Get your results when you need them.
Your healthcare provider is uniquely qualified to explain why they ordered your clinical bloodwork or molecular testing. Our panels are designed to provide differential diagnosis dependent on your symptoms or illness.
WHY YOUR PROVIDER WORKS WITH PGL+ PCL
Results when you need them
Next Morning Results
Turnaround time from collection to delivered result is 24 hours or less, many times before your physician arrives at the office the following day.
No extra courier paperwork for FedEx or UPS for your physician's office. Our friendly courier comes to you to pick up specimens.
White Glove Service
From our Couriers to our Clinical Laboratory Scientists, our team provides the very highest level of customer service.
We are committed to operating with the highest standards of ethical conduct and integrity and in strict compliance with applicable laws and regulations.
Cutting Edge Technology
We offer the most advanced testing technology, including real-time, quantitative PCR (qPCR). This is the industry standard for sensitivity, specificity, and quantification of nucleic acid targets.
We work with healthcare providers to ensure their patients have access to the highest quality testing services available.
PAYING YOUR BILL
We are committed to providing laboratory services to all patients in our communities. If you are concerned about your bill, please contact us at (877) 307-6680 to speak with a customer care representative about your individual circumstances.
If you need any additional help or would prefer to pay by phone, please feel free to call us.
We offer payment plans, which will allow you to make affordable monthly payments on your balance.
Financial Assistance Programs
We offer financial assistance, up to 100% of your balance, based on your individual financial situation. Our customer care representatives can discuss our financial assistance program with you and send you an application.
8:00AM - 4:00PM CST
To Pay Online
Go to the Payment Portal.
Enter your account # and hit Next (Please call us if you can’t locate your account number from your statement).
On the next screen, click on the Quick Payment option.
Enter your last name and date of birth and click on the Quick Payment button.
Enter your payment amount and credit card payment details.
Click on Submit to process your payment.
PGL + PCL is required by federal regulations and our contracts with insurers to bill for all deductibles, co-insurance, and self-pay charges.
Why did I Receive a Bill?
Our independent laboratories provide laboratory testing services to clinics throughout Louisiana, Texas, and Mississippi to help provide physicians with crucial health information that helps inform quick and effective treatment.
Most independently operating physicians do not have access to laboratory testing in-office. If you have visited your physician in the past and had a blood, respiratory, or other sample collected during your visit, it is possible that the sample was sent to our facility for testing at the request of your physician. Our facilities bill for the services we provide separately from any services your physician may have provided in-office during your visit.
The offices that our facilities service do not accept payment on our behalf, so any payments made during your visit would not apply to services provided by our independent facilities. Because we are a separate provider from your physician, we may have also billed your medical insurance if that information was provided. Any amount owed, would be the difference between what your insurance paid and the contractual discount; leaving the cost-share as your patient responsibility.
What is RT-PCR?
Real time RT–PCR is a nuclear-derived method for detecting the presence of specific genetic material in any pathogen, including a virus. It stands for reverse transcription polymerase chain reaction.
Our RT-PCR test accurately identifies viruses, bacteria, fungi, and parasites with easy specimen collection and a next day turnaround time. This aids providers in administering fast and effective treatment to you
When can I expect my results?
You can expect your results the next day from your physician's office. Respiratory Panels by the next morning. All other testing will be available by the following afternoon.