Experience the service thousands of providers depend on.
We are proud to serve more than 600 facilities and thousands of providers across the southern United States with a robust laboratory staff ready to cater to clinician's individual needs.
Our industry leading test menu, accuracy, turnaround time, and logistics solutions ensure that your practice gets the diagnostic answers it needs fast.
LEADERSHIP
We put patients and providers above all other considerations in our laboratory. You will see this reflected in our rapid turnaround times, high sensitivity and specificity of results, consistent and friendly service, and ethical billing practices.
We consider every provider a part of the PGL + PCL family and welcome you to experience our industry leading laboratory services.
Michelle Moore
CEO
Kelli Riggins
COO
Adrienne Ellis
CCO + GENERAL COUNSEL
Jessica Piglia
DIRECTOR OF HR
Rick Pfost
DIRECTOR OF SALES
Jason Schmidt
DIRECTOR OF FINANCE
Rachel Alexander
TECHNICAL PRODUCT MANAGER
SALES
Management Executives
Brent Featherston
NORTH HOUSTON
Beau Bauder
SOUTHWEST LOUISIANA
Landry Shults
EAST DALLAS
Emily Willingham
SOUTH HOUSTON
Holly Broussard
NORTH LOUISIANA
Kevin Rutledge
WEST DALLAS
+ WACO
Sarah Helm
SOUTHEAST LOUISIANA
+ SOUTH MISSISSIPPI
Katelyn Eaton
NORTH MISSISSIPPI
PICTURE
COMING
SOON!
Martine Gould
AUSTIN
Caitlin Graham
SAN ANTONIO
Alexa Smith
ARIZONA
Lisa Ramirez
SOUTH TEXAS
+ CORPUS CHRISTI
OUR PROMISE
At PGL + PCL, we strive to provide a reliable, convenient, and compliant resource for your practice’s diagnostic needs. Our culture revolves around putting patients and providers first.
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We’re dedicated to serving patients and providers with:
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Cutting edge diagnostic tests and panels
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Consistent white glove service
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Unparalleled convenience in specimen collection and transport
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Industry leading turnaround
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Accurate results
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Courteous and helpful laboratory staff
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Ethical, compliant, and informative account executives
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Fair and ethical billing practices
Where we Serve
OUR MISSION
The PGL + PCL mission is to provide first-in-class laboratory services to our healthcare clients to better support them in the management of their patients through decision-based care. Through intentional laboratory stewardship, leadership and leading edge compliance programs, we provide timely, meaningful, and proactive access to care for all.
CORE VALUES
Quality Results
PCL's testing is the gold standard for turnaround time all while offering high-quality testing solutions with PCR technology.
Efficiency
We are efficient in practice, execution, and how we provide access to care for all communities. We believe efficiency is the cornerstone for both external and internal success.
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Integrity
We are transparent with our clients, vendors, and one another. We always deliver on our commitments and do the right thing.
Compliance
We adhere to the external laws, internal policies, and ethical values that create the foundation for lifetime growth and innovation.
Inclusivity
We are inclusive in the communities we serve and the teams that we hire. We believe inclusion heightens our culture and empowers our employees to be collaborative and share their perspectives while encouraging others to do the same.
Superior Service
We provide a level of laboratory service that cannot be duplicated. From our friendly staff to our expedited turnaround times, PGL + PCL is the easy choice for patients and providers.
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WE'RE HERE TO HELP
(855) 482-3598
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24/7 Provider and Patient Support Access
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Our customer service team is available to providers for immediate response regarding supply needs, general questions, specimen rejections and extra support to ensure timely courier pickup and delivery
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Easy access to our Laboratory Scientists to discuss results
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Direct access to your Sales Management Executive
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Here to support your patients in any way we can, our customer service team is available to answer their questions.
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Our in house billing team is also available to answer any questions your patient may have about their bill.
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Rapid Results
We provide results in under 24 hours to ensure patients and providers have diagnostic answers as quickly as possible.
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Pickup on your Schedule
Our courier services are custom tailored to your specific workflows. No more fussing with UPS or FedEx—we’re one call or text away.
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Cutting Edge Technology
We utilize the most advanced technology to ensure each result we produce is accurate and reliable. We also interface with practices and support electronic processes to reduce errors and increase efficiency. Ongoing adaptation to the ever-changing world of healthcare is what sets us apart.
Specimen partitioning allows you to request additional testing on the same sample while eliminating need for recollection.
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Field Collaboration
Our specimens are tracked with a bar scan to ensure accuracy and efficiency from pick up to processing and final result. Listening to feedback from our clients, we have also taken our results a step further and now offer AntiBiogram reports to help with antibiotic stewardship.
Best in Class Sales Management Executives
Our Sales Management Executives are trained and educated in their field of expertise. They are enrolled in continued education in compliance, specialty testing, and prioritize white glove customer service. They are dedicated professionals dedicated to their communities.
Awards
COLA Certificate of Excellence Award
CLIA Certified - Clinical Laboratory Improvement Amendments
CAP Accredited - College of American Pathologists
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